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FAQ

Questions and Answers are like soul mates. They Always find each other.

It's absolutely natural for you to have questions about garage doors. Who doesn't? If you're looking for answers to some of the most frequently asked ones, our experts have the answers right here.

 

The most likely cause of this problem is a broken spring or cable. It is important not to open the door in this case as it may go off track and cause further damage. The sooner the damaged component is replaced the better. If you have an extension spring system and both cables seem intact, the problem can be due to the pulley. It should be replaced by one of our professional technicians as soon as possible.
If you are happy with your current system and the way it operates, there is no reason to make a major change. Switching from one door type to another might require some substantial modifications to your garage, depending on the model you'll get. You might also need to invest in several new parts as your old springs or opener may not be able to handle the new model.
Garage door motors are very important because they are responsible for transferring power to the springs so that they can lift the door. Our experts say that when getting a new opener, one must make sure its motor will be able to handle the weight of the specific door. A motor with ½ horsepower can often adequately handle the average residential door system.
If the door goes down very slowly, this could be due to its spring being too tight. If that's the case, the tension has to be reduced. It is also possible for the horizontal tracks to have been set below their appropriate level. This issue has to be fixed right away by one of our expert technicians.
Theoretically, aluminum garage doors will require less frequent maintenance because they don't rust and actually are resistant to most weather conditions. Their soft material can dent easily, though, so galvanized steel might be a better option if you find that to be a concern. It is sturdier and can resist corrosion.
It depends on the type of opener you have. A screwdrive model may need lubrication and our experts recommend that you have a professional make minor adjustments as well. As far as a chain-drive opener is concerned, it will be a good idea to check the gears inside it, and if they happen to look worn out, get them professionally replaced as soon as possible.
It's a good idea to apply a coat of lightweight oil on the rollers and hinges once in a year. The springs should be lubricated about 3 times a year. Make sure to operate the door each you oil them as this will allow the lubricant to drip and coat the cables as well. While you are oiling these various parts, it is a good idea to check on the hardware in general and tighten any loose screws.

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